Leadership and Management

Leading Well

Six Habits That Inspire People to Contribute Their Best

Instructor: Chris Kolenda
Offered in partnership with the Kolenda Strategic Leaders Academy

Who Is This Course For?

This course is for first-line and mid-level leaders who want to get great results the right way.

Most leadership courses focus on theory and fill you with esoteric jargon. This course focuses on DOING. You get clear action steps to implement the Six Habits of Leading Well so that you inspire people to contribute their best to your team’s success.

Imagine the impact if you could be just 10 percent more productive and could inspire your employees to do the same. Most leaders spend 50 percent or more of their time ensuring employees do their jobs, dealing with complaints and conflict, and conducting other unproductive activity. If you make $100k per year, that means $50k consumed by something other than being productive.

If you could reprogram just 10 percent of that time for actions that grow your business, you could increase your productive time by $5,000 plus the added revenues. Do the same for your direct reports and you’re well into five-figure impact. Retain just one more employee and you’ve saved the replacement cost for that person, somewhere between 50 to 200 percent of the position’s annual salary.

This course helps you do all of that and more. It’s your classic low-cost, high-payoff investment.

The Benefits of Leading Well

This course will help you lead as the best version of yourself, coach your employees to contribute as their best selves, and engage and retain your top talent.

Lead as Your Best Self

  • Identify your servant leader archetype: Pioneer, Reconciler, Operator, or Maverick (PROM).
  • Build the healthy habits for your archetype so you lead as your best self.
  • Prune away average habits that hold you back so that you avoid leading below your potential.
  • Build the right team around you by putting other archetypes in roles that match their natural strengths (aka Superpowers)

Improve Your Credibility and Impact

  • Build trust so that you safeguard your credibility and boost your influence with your boss, peers, partners, and employees.
  • Treat people with respect so that you earn it yourself, boost the impact of diversity and inclusion, and motivate people to contribute their best.
  • Coach your employees to contribute as their best and most authentic selves so that you boost their productivity 2X- 3X and avoid pushing them away with the mini-me syndrome.
  • Develop your employees and your systems so that you leave your team better and leave a legacy of excellence that lasts beyond your tenure.

Build Empathy Skills

  • Build your empathy skills with simple strategies that work NOW.
  • Develop your client-centric empathy map so you can anticipate and meet their needs.
  • Create your boss-centric empathy map so you can boost your influence without coming across as whining, badgering, or attention seeking.
  • Build your employee-centric empathy map so you can see yourself through the eyes of your team and treat each person as they wish to be treated.

Promote Accountability Responsibly

  • Boost innovation and sensible risk taking.
  • Motivate people to learn from their experiences without finger-pointing and blame games.
  • Gain clarity in how to give guidance and instructions so that people know precisely what you expect and why.
  • Get great results, on time, without browbeating or micromanaging.

Connect the Why

  • Build commitment so your employees do what’s right without constant supervision.
  • Inspire initiative and avoid micromanaging by using the eyes-on, hands-off approach.
  • Develop clear employee mission statements so each person feels clear ownership in what they do and how their efforts contribute to success.

Multiply Your Experiences

  • Get the best from coaches and mentors.
  • Create action steps to gain best practices from other great leaders and teams.
  • Make new mistakes instead of repeating the ones everyone else is making.

What People Are Saying About This Course

Michèle Flournoy, CEO WestExec Advisors

Lt. Gen (Ret) Douglas E. Lute, CEO, Cambridge Global Advisors

“The leader archetypes have given me a framework to think about leader diversity and what natural inclinations people bring to the table. It’s also helped me communicate more effectively and develop action plans with my team and our clients.”

Karen Seitz, Founder and Managing Director, Fusion Partners Global

“We are seeing at least a 50-percent improvement in the level of ownership and engagement and our conversion numbers have increased by 15 percent, bringing more revenue into the company.”

Stefan McFarland, Vice President, Aspire

What You'll Get

Video Content





Assignments &
Action Steps

Downloadable Extras


What You'll Learn

In this course, you’ll learn:

  • Your servant leader archetype and how it can help you lead as the best version of yourself
  • How to build trust and mutual respect with your team
  • How to use your empathic skills to boost cooperation
  • How to boost motivation and promote accountability
  • How to inspire your team to accomplish more without micromanaging

Course Content


  • Welcome
  • Getting the Best from this Master Course
  • Leading Well and 6 Habits Overview

Habit #1 – Be Authentic

  • Leading with Authenticity as the Best Version of Yourself
  • Your PROM Servant Leader Archetype Assessment
  • The Operator
  • The Reconciler
  • The Maverick
  • The Pioneer
  • How to Be a Coach Without Becoming a Cloner
  • Lincoln: Leading as the Best Version of Yourself
  • PROM eBook: Build Your Winning Team
  • Summary and Action Steps

Habit #2 – Lead with Trustworthiness, Respect, and Stewardship

  • Trustworthiness, Respect, and Stewardship Introduction
  • Habit #2: The 3 Core Principles of Leadership
  • Building Trust So People Believe in You
  • Earn Respect By Giving It First
  • Fostering Stewardship to Create Lasting Excellence
  • Weekly Check-Ins Done Right (video and assignment)
  • 90-Day Update with Your Reports (video and assignment)
  • Summary and Action Steps

Habit #3 – Practice Empathy – Your Fast Track to Cooperation

  • Practice Empathy Introduction
  • Practice Empathy – Your Fast Track to Cooperation
  • How Empathy Powered Eisenhower’s Victory in Normandy
  • Empathy Map (video and assignments)
  • Summary and Action Steps

Habit #4 – Take Responsibility and Improve Accountability

  • Take Responsibility Introduction
  • How Taking Responsibility Boosts Innovation: Eisenhower at Normandy
  • Responsibility and Accountability
  • Taking Responsibility: How Grant Rebounded to Win at Shiloh
  • How to Hold People Accountable Without Being a Jerk (video and assignment)
  • Summary and Action Steps

Habit #5 – Connect the WHY to Gain Buy-In and Build Commitment

  • Connect the Why Introduction
  • Connect the Why
  • Eyes-On, Hands-Off: Building Ownership in Success
  • Building Trust by Explaining Why: Chamberlain at Gettysburg
  • Your Mission Statement (video and assignment)
  • Summary and Action Steps

Habit #6 – Multiply Your Experiences

  • Multiply Your Experiences Introduction
  • How Leaders Prepare for the Unexpected
  • How to Use History to Solve Today’s Problems
  • Reading List
  • Summary and Action Steps

Thank You & Next Steps

  • Next Steps for Leading Well
  • Leading Well eBook

Meet Your Instructor

Chris Kolenda

Founder of the Strategic Leaders Academy, Chris helps small business founders and CEOs who want to lead as their best selves and build a winning team. He operates at the intersection of leadership, culture, and strategy to help businesses grow sustainably. Chris provides the right support to do the right things the right way and avoid blind spots. His clients have grown by over $25 million and counting.

Chris is a West Point graduate, internationally renowned combat leader, retired Army Colonel, business leader, and author of Leadership: The Warrior’s Art — which has sold over 50,000 copies. He has appeared on CNN, MSNBC, BBC, NPR, SKY News, The Wall Street Journal, The Economist, The New York Times, and The Washington Post. His battlefield leadership has been featured in several books, including Jake Tapper’s bestseller The Outpost.

Chris Kolenda

Try a sample lecture

​Six Habits that Inspire People to Contribute Their Best

This lecture is part of the Proficiency 1 course Leading Well: Six Habits That Inspire People to Contribute Their Best by Chris Kolenda.